Webinar “The new regulations for Customer Service”
Date(s) : 26/04
Time(s) : 10:00 to 12:00 and 14:00 to 16:00
Schedule:
Morning – 10:00 to 12:00
Opening and mediation:
- Jacqueline Salmen Raffoul – Partner CMT Advogados and PhD student in Consumer, Competition and Data Protection Law
- Maria Carolina de Sá França – Partner at CMT Advogados
Speakers:
- André Ruelli – Superintendent of the National Electric Energy Agency (ANEEL)
- Carlos Manuel Baigorri – Advisor to the National Telecommunications Agency (ANATEL)
- Cláudio Pires Ferreira – President of the National Forum of Civil Consumer Law Entities